Excellent product and even better customer service.
Weve had our trampoline for 2 years now and it has held up great in the Ohio elements.
Anytime I had a question or issue customer service responded back to me quickly and with the info I was looking for.
The warranty on it is amazing I would def recommend purchasing if you are in the market.
Also, I never write a review on anything.
We love our trampoline so when it was discovered that a leg was broken I was about to trash the whole thing.
Finding this website allowed for a simple repair and big smiles.
It's so much nicer than we hoped. Just perfect for our kids, big and small!
We've had the last Skywalker for over 8 years, and it was time for some replacements. I love the videos and the step by step instructions. Great product. My only comment is that it is unfortunate that to buy a pad, net and mat is OVER the cost of buying the whole thing. If this were a question of a product with hundreds of little parts, I would understand, but in the interest of promoting reuse and reduction of trash, it would be nice if replacing 3 out of 5 of the total trampoline elements were not more expensive than rebuying a whole new one. I went ahead and spent the extra money for only replacements, keeping my poles and frame, to avoid unnecessary waste. I came back because it is a GREAT product.
Trampoline has been great for our grandkids.
Had an issue with poles and customer service took care of me and sent us new stuff thru warranty. Great trampoline my kids love it. Will stick with this brand in the future!!
We love this trampoline! The size is perfect, and its been a huge hit with my kids, who range in age from 10 to 18. Theyve jumped, played, and roughhoused on it nonstop, and its held up incredibly well.
The quality is great and it feels sturdy and safe, even with multiple kids using it at once. Definitely one of the best purchases weve made for outdoor fun. Highly recommend for families with active kids!
Just got this trampoline in today for my daughters 3rd birthday. We ordered the 17ft one.Honestly the ease of assembly was worth the money alone over the lesser expensive ones. This made for one happy 3 year old!
I needed to replace an old, worn-out trampoline, and the 13' model from Skywalker Trampolines was the perfect choice. It fit our space perfectly and was easy to assemble. I highly recommend this trampoline—great quality and a great value!
Great trampoline and delivery. The only feedback that I would give would be to add a few extra bolts/screws in with the hardware. One of the bolts was stripped and we have to find an unusual replacement size at our local hardware store.
Our kids jump a lot and that leads to a lot of torque on these tubes that hold the net. It was great to find replacement parts to give more years out of the trampoline. Easy to install.
This is an awesome trampoline. My grandchildren had a great time on it after we set it up. My only negative is that it would be better if the zipper went higher and made a curve so that it was easier to get in and out. I noticed that kids can be rough getting in/out and that it may lead to tearing at the opening.
We love this trampoline! Great quality, holds the weight it advertises. And it was fairly easy to assemble.
Inherited a 15' diameter trampoline from a family friend who was relocating across the country and didn't want to be troubled with packing it. The Spring Pad was sunbleached and ready to fall apart, which it did. Skywalker customer service walked me through finding a replacement that fit my model #, and the webshop was a breeze to use. Then USPS took over. The parcel shipped from Utah, to Alberta, Canada. It's a medium distance north and west from the mormon state. Instead it went to Los Angeles, then Toronto, Canada, then to me in Alberta. It traveled probably 4 times the necessary distance. Not that USPS was getting paid by the mile or anything. The package was literally broken open on one end, though fortunately nothing inside could be damaged by blunt force trauma. Ultimately: a good, if drawn out experience thanks to logistics shipping routes. Would recommend Skywalker to anyone looking to find a good brand of trampampolines.
Best wishes,
NG
I am thankful to buy replacement parts to keep the trampoline usable instead of buying a new one. This part was the perfect replacement
Fantastic, we love it. Assembly was simple and easy to understand. Kids jump every day since we got it and it feels safe.
This net gives me piece of mind when my 4-year-old is jumping on the trampoline!