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What is the warranty on your products?

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What is the warranty on your products?

Skywalker Trampolines Limited Manufacturer’s Warranty covers manufacturing defects that occur during normal use of their products. This warranty extends to 90 days from date of purchase on materials such as the enclosure netting, spring pad, jump mat and plastic hardware and 1 year from date of purchase on steel parts such as the frame and springs. This warranty does not cover damage associated with weather related damage, damage due to improper assembly, damage due to misuse, damage due to excessive weight or improper maintenance and storage.

2 Responses to “What is the warranty on your products?”

  1. JOSE GUZMAN on 04 Jan 2019 at 8:04 pm

    Hello I have a question I purchased a trampoline in 2015 through Amazon the jumping mat is ripping and the springs are falling off. I’m want to know if this item still has factory warranty?

  2. Skywalker Marketing on 10 Jan 2019 at 3:05 pm

    That’s a great question, Jose! We encourage you to reach out to our Customer Service Team at 866-603-5867 or by email at cs@skywalkerholdings.com to discuss your options.

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